Last Updated: 22/11/2025
This Privacy Policy describes how PPLDOC (“we”, “our”, “us”) collects, uses, and protects information within the PPLDOC Admin Application, used exclusively by clinic administrators, front-office staff, and authorized medical personnel.
By using the PPLDOC Admin app, you agree to the practices described in this policy.
Name
Phone number
Email address
Role/Designation
Login credentials (securely encrypted)
Clinic name
Clinic location
Department & doctor details
Operational settings
PPLDOC Admin processes patient information only as instructed by the clinic, including:
Name, age, gender
Contact details
Medical history and previous diagnoses
Lab reports and attachments
Visit records & vitals
We use the collected information to:
Provide clinic management features
Manage patient onboarding and appointments
Sync patient reports, records, and clinical workflows
Improve app performance and reliability
Offer customer support
Maintain security and prevent unauthorized access
We may share data only with:
Authorized doctors and staff belonging to the same clinic
Service providers who support hosting, storage, and security
Regulatory authorities only if legally required
We implement strict security measures to protect your data, including:
End-to-end encryption for sensitive information
Secure cloud storage compliant with industry standards
Role-based access controls to ensure only authorized personnel access clinic and patient data
Regular security audits and updates
You have the right to:
Access and update your admin/staff profile
View and manage clinic and patient data within your authorized scope
Request correction or deletion of your data
Disable app notifications through settings
Your personal and professional data is stored as long as necessary to provide our services. Patient records and clinic data will be retained according to medical compliance standards and legal requirements unless deleted by the clinic administrator or required by law.
We may update this policy from time to time. You will be notified of significant changes through app notifications or email.
For privacy-related concerns or data requests, contact:
Support (L1)
[email protected]Grievance Officer (L2)
[email protected]