User Agreement

Terms & Conditions

Effective Date: 05/03/2025  ·  Last Updated: 05/03/2025

1

Use of Services

PPLDOC provides a platform for doctor-patient engagement, health record management, and AI-driven insights. Users must be 18 years or older or have parental consent. Users must provide accurate and truthful information.

2

User Responsibilities

Users must maintain confidentiality of their account credentials. Misuse of the platform (e.g., false medical data, hacking, or unauthorized sharing of health records) is strictly prohibited.

3

Medical Disclaimer

PPLDOC does not provide medical advice. Always consult a licensed doctor before making health decisions.

4

Payment & Refund Policy

All payments made on PPLDOC.com are non-refundable. Once a subscription or per-patient service has been activated or billed, no refunds or cancellations will be processed under any circumstances. We encourage all users to review our plans, pricing, and demo before making a purchase. In case of a billing error or duplicate charge, please contact [email protected] within 3 working days, and our team will assist in resolving the issue and if any refunds are applicable they will be processed in 5-7 working days.

5

Limitation of Liability

PPLDOC is not responsible for incorrect medical diagnoses based on AI-generated insights. We are not liable for data loss due to user actions or cyber-attacks.

6

Termination of Account

PPLDOC reserves the right to suspend or terminate accounts for violations of these Terms.

7

Governing Law & Dispute Resolution

These Terms are governed by Indian laws. Disputes shall be resolved through arbitration in Karnataka, India.

8

Changes to Terms

PPLDOC may modify these Terms at any time. Continued use means acceptance of revised Terms.

For any queries, contact

[email protected]