Privacy Policy for PPLDOC Doctor App

Effective Date: 15/05/2025 | Last Updated: 15/05/2025

PPLDOC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal and professional information when you use our doctor app and services. By using the PPLDOC Doctor App, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We collect the following types of personal and professional data when you use our doctor app:

  • Doctor Profile: Name, phone number, email address, specialization, registration/license number, and login credentials.
  • Patient Information: Profiles, diagnoses, visit history, prescriptions, lab reports, and medical records shared by patients.

1.2 How We Collect Data

  • Directly from doctors when they register, update profiles, or interact with the app.
  • Automatically through app analytics, cookies, and log data.
  • From patients who choose to share their health data with you.

2. How We Use Your Information

We use your data to:

  • Onboard and manage patient visits.
  • Provide access to shared patient profiles and medical histories.
  • Allow diagnosis entry and prescription sharing with patients.
  • Send important notifications and app-related updates.
  • Improve app features, user experience, and security.
  • Comply with legal and regulatory obligations.

3. Data Sharing & Third Parties

We do not sell or share your personal information with third parties for advertising purposes. However, we may share data with:

  • Patients: When you diagnose and share prescriptions or medical notes with them.
  • Service Providers: Cloud hosting, analytics, and secure messaging services.
  • Legal Authorities: If required by law or to protect user safety and comply with regulations.

4. Data Security Measures

We take strict security measures to protect your data, including:

  • End-to-end encryption for patient records and prescriptions.
  • Secure cloud storage compliant with industry standards.
  • Role-based access controls to ensure only verified doctors access patient data.

5. User Rights & Control

You have the right to:

  • Access and update your professional profile.
  • View and manage patient data shared with you.
  • Request correction or deletion of your data.
  • Disable app notifications through settings.

6. Data Retention

Your personal and professional data is stored as long as necessary to provide our services. Patient records accessed or created will be retained according to medical compliance standards unless deleted by the patient or required by law.

7. Children's Privacy

PPLDOC Doctor App is intended for professional use by verified medical practitioners. It is not designed for treating or collecting data directly from patients under the age of 18 without parental or guardian consent.

8. Updates to this Privacy Policy

We may update this policy from time to time. You will be notified of significant changes through app notifications or email.

9. Healthcare Services and Management

PPLDOC Doctor App enables doctors to view upcoming patient visits, access medical histories, and manage healthcare records securely. These tools are intended to assist healthcare professionals in delivering accurate and timely care.

10. Medication and Treatment Management

Doctors can create, manage, and share diagnoses and prescriptions digitally through the app. This helps streamline consultations, maintain medical history, and enhance patient care outcomes.

11. Contact Us

For any questions regarding this policy or data concerns, contact us at: [email protected]